
Quality
Management
Quality – something that everyone can do well?
Since its foundation the agency for events and live-marketing VOK DAMS has focused on top-quality. What may seem indisputable nowadays actually was rather an intensive process. Often, the focus of quality is limited to the actual event implementation. However, the foundation for a top-quality event lies in the continual improvement of the different working steps of the project managers. This constant process optimization is what makes clients feel secure and thus in turn creates trust.
Thus it was obvious for VOK DAMS that the introduction of a quality-management system also needs a continuous external supervision and expertise by quality-experts.
For the past 15 years VOK DAMS thus has its quality management attested in an audit by the TÜV Rheinland. Regular trainings and tests safeguard this high standard of quality, which offers reliability and transparency for clients and clear procedures and individual scope for employees.
Because creativity and management have to complement on another perfectly right from the start.
According to TÜV Rheinland the VOK DAMS GROUP is one of the few agencies of the industry, which has its quality management continuously, attested. The time and effort put into this is to the direct benefit of the agency’s clients.
In live-marketing there is no alternative to top-quality. In the end, no-one can afford bad quality.